FREQUENTLY ASKED QUESTIONS

A: You can always contact us by email or using our contact page through this website. However, it is recommended we start with a phone call as soon as you can. We understand that you might be worried about privacy and discreetness of your case, which we take very seriously. Each and every case at Tactical Investigations is different and requires us to ask specific questions that will assist us in accomplishing your investigative goals. During our communication with you, we will ask you a series of questions to better understand your requirements. Based on the information gathered, we will then construct a customized investigative plan that meets your satisfaction & budget. Contact us at 512-589-7462.

A: Once you agree to the terms, conditions and scope of the investigation, the investigation can start in as little as a few hours. Understandably, while you may be anxious for us to get started it is important to properly prepare for the case. For example, for surveillance investigations it’s important to gather pre-surveillance information in efforts to develop helpful intelligence. This information is beneficial during the planning and operational stage of the investigation where quick decisions are often made based on information obtained prior to the surveillance.

A: Yes. Not only can you legally investigate your employees, but it is often in your best interest to do so in the event of a workers’ compensation claim, theft, or fraud cases. Insurance and injury scams, and career scammers are becoming increasingly commonplace. Hiring a private investigator to investigate these cases is a drop in the bucket in comparison to the potential losses you might face as business. Call us if you have questions, 512-589-7462.

A: Yes, in most cases. If you suspect infidelity, you can legally follow your spouse, or place a GPS tracker on a vehicle that you own (but they’re using). While this method can be useful to gather initial information on whether or not your spouse is cheating on you, we recommend turning to a professional private investigator to avoid drawing undue attention. We’re usually capable of determining whether or not your spouse is cheating on you quite quickly – sometimes even without any surveillance at all. Give us a call today to speak with an investigator to learn more about the legality of GPS trackers, the approach of our cheating spouse investigations and whether or not we consider an investigation necessary. Call us 512-589-7462

A: This question is complex and requires a more complex answer. Private investigators can be seen as an extension of insurance and provide a peace of mind. We’re capable of providing hard evidence and standing as an expert witness in court if necessary. At Tactical Investigations, we will discuss the entirety of your case with you prior to beginning our work. This is to insure we are able to tell you whether or not you even need our services to begin with. While we’re happy to work with you to uncover additional information, we’re not interested in taking your money for cases that we know won’t lead anywhere. Honesty and integrity is essential when working with a PI, we’re completely committed to upholding that reputation.

A: Tactical Investigations offer a wide range of services, including but not limited to: background checks, surveillance, locating missing persons, investigation of fraud and white-collar crime, and gathering evidence for legal cases, cheating spouse cases and more. Some PI’s also specialize in specific areas such as computer forensics, infidelity investigations, or corporate investigations. Call us with any questions you have at 512-589-7462.

A: This can vary from case to case. It begins with understanding your exact needs. The information provided by you as our client is carefully examined and a plan of action is developed. The length of the time it takes to complete investigations depends on several factors, such as the scope and type of investigation. For example, while two cases involving infidelity or child custody investigations may on their face be similar, they often result in case specific leads and other information that needs to further be investigated. As a client of Tactical Investigation, you will have one point of contact and are provided with status updates during the investigation.

A: An invoice is either emailed or mailed to you as the client. You can then choose to pay via credit card on our website TacticalInvestigationstx.com, over the phone or electronically via the invoice emailed to them.

A: In most cases Tactical Investigations charges an hourly fee for its services. That hourly fee varies depending on the type of case but is generally between $85.00 to $125 per hour. Other fees may be added for mileage or unforeseen expenses, but they will always be discussed with you and in writing before we move forward in the case. Tactical Investigations requires an advance partial or retainer fee at the start of every case.

A: In most states, yes. 45 out of the 50 states do require a private investigator’s license in order for someone operating as a private investigator to perform his or her duties. The State of Texas does require private investigators or detectives to be licensed. The Texas Department of Public Safety, or DPS oversees the licensing requirements for private investigators.

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